Frequently Asked Questions
Everything you need to know about shopping with mm2shop
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Every product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific product dimensions for the best fit.
What payment methods do you accept?
mm2shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our support team via live chat or email.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.